1. Online Privacy Practices
Your right to privacy is important to us.
We try hard to ensure a fair balance between your personal privacy and ensuring you obtain full value from our site and learn of things you are likely to be interested in.
We ensure we comply with all protection the Data Protection Act 1998 gives you. Further information on the Act is here: www.dataprotection.gov.uk
When we ask you to provide information it is often (but not only) to enable us to enhance your site visit, or send (or arrange for others to send) information on things that we believe will interest you or reply to you after your visit.
This would include where you subscribe to any online newsletters or provide feedback to us through a contact form or when you complete any on line competition form or survey we may offer from time to time. When you register we ask you the questions set out on that page to obtain your personal information. We (and/or carefully selected others) may use (and you consent to the use of) your personal data for future e-mail, mailings, phone or other forms of contact, notification of new services, competitions and new versions. In relation to any regular 'e-contact' you can 'unsubscribe' at any time.
We do not disclose or sell your information outside our group except if, as set out in this Policy, for example when we give your details to the provider of something we think you are interested in.
Making sure you can interact safely on line is a priority for us and we have made strenuous efforts to ensure that security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information.
We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except as set out above.
Message given to a web browser by a web server. The message is then stored by the browser in a text file such as cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.
5. Further Information on Data Protection and Personal Privacy
For further information from us on data protection and privacy please contact us at:
Tel: 01789 295988
Information on the Data Protection Act 1998 is also on the Information Commissioner's website at www.dataprotection.gov.u
"We recently stayed at Brook Lodge for a couple of days and were very impressed with the accommodation. Our room was lovely, spotlessly clean and nice and quiet. Barbara and Giovanni were very welcoming and helpful in suggesting places to visit. We would definately stay there again and would not hesitate in recommending Brook Lodge to our friends and family"
- Quote taken from Trip Advisor
I booked a stay of one night with two friends initially. We arrived an hour early, not knowing what to expect. Giovanni, the owner, let us book in anyway and was really friendly, and even upgraded us to a suite for no extra cost! It was only a one mile walk up the straight road into the town centre (past Morrisons and the train station if you're interested). I was so impressed that I booked again four days later and took my 4 year old son with me! We got a fab welcome when we arrived...Anne Hathaway's cottage is a 10 minute walk across the road and there's a great little kids' park next to it for the evening if you want... The next morning, we had a lovely breakfast, catered just the way we asked for it. My son even had little chicken egg warmers on his boiled eggs and Barbara made him toast soldiers to go with it. I had such a perfect stay (both times) at Brook Lodge and will definitely go back! I can't imagine what anyone would be looking for in order to fault this place....?!
"Delighted to be upgraded. Room very warm and comfortable. Tea/coffee facilities welcoming on arrival. Excellent breakfast. Friendly staff. Information in hall useful. Great parking facility."
- Quote taken from Booking.com
"Giovanni the owner was wonderful. The breakfast was spectacular. The facility was quaint, comfortable, and convenient. This was our best lodging in Europe during our two week stay."
- Quote taken from Booking.com
"Easy parking. Comfortable bed. Friendly hosts. Nice breakfast. Very convienient location. All the big things you look for were in place. Biggest plus was the ability to book for 1 night only."
- Quote taken from Activehotels.com